General Information & Usage

GENERAL

What can the App do?

How do I receive my login credentials?

WORKER LOOK-UP

Why would I want to look up a worker?

How do I look up a worker?

ACCESS CONTROL

How do I record an entrance or exit of a worker?

TRAINING

How do I record a training session?

Why would I want to search for a training session?

What kind of changes would I make to a training session?

SAFETY VIOLATIONS

How do I record a safety violation?

How do I search for a safety violation?

VISITOR LOG

How do I issue a visitor badges?

How do I “Check Out” an Active badge?

How do I look up a previous visitor badge that has been “Checked Out?”

How do I record a visitor entry?

WORKER CERTIFICATIONS

How do I enter a worker certification?

How do I find the certifications for a worker?

WHAT IF I HAVE A QUESTION ABOUT THE APP?

 


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1. GENERAL

What can the App do?

  • Record job site entrances and exits
  • Lookup worker information
  • Record orientation and training session data to include:
    • Type of training session
    • Name of trainer
    • Date and time of the training session
    • Attendees
  • Record safety violations
    • Type of violation
    • Violation date
    • Identification of person observing the violation
    • Identification of violation participants
    • Photograph of violation
  • Issue jobsite visitor badges and maintain visitor log
    • Visitor Name
    • Visitor company
    • Date and time of visit/entry
    • Date and time of exit
    • View visitor log

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How do I receive my login credentials?

  • FC Mobile App login data is the same as the login data for FC’s secure website
  • FC Customer Service will provide individual login data when your company is enrolled in the system
  • Individual login User Name and Password is used to access the FC website Jobsite Administrator (JSA) and the Mobile App
  • This data is user-specific and should be kept private

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 2. WORKER LOOK-UP

Why would I want to look up a worker?

  • If a worker did not have his badge, he could be identified through this function
  • Verification of questionable badge
  • Review safety violation history
  • Review training history
  • Observation of and adding worker certifications

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How do I look up a worker?

  • Find the worker by:
    • Scanning the bar code on his badge
    • Entering his badge number
    • Or searching by last name
  • Worker data available for review includes:
    • Photo
    • Employer
    • Badge number
    • First and last name
    • Badge expiration date
    • Badge Status
    • Certifications
    • Training attended
    • Safety violations

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 3. ACCESS CONTROL

How do I record an entrance or exit of a worker?

  • Select Access Control from the Menu
  • Select the gate which you are controlling
  • Select whether you are recording entries or exits
  • Identify the worker entering by:
    • Scanning his badge
    • Entering his badge number
    • Search by last name

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 4. TRAINING

How  do I record a training session?

  • Select Training from the Menu
  • Click Add
    • Select Training type
    • Enter Training Description
    • Select Training date
    • Scan trainer’s ID badge
    • Scan each attendees’ ID badge to record attendance
  • Click Add when complete

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Why would I want to search for a training session?

  • Searching for a particular training type or session will allow you to view workers who have attended.
  • How to locate worker(s) with specific training?
    • Select Training from Menu
    • Select Training type
    • Click Search
      • Filter by date, if known

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What kind of changes would I make to a training session?

  • Training sessions may be modified to:
    • Add worker(s)
    • Change Training type
    • Change Training description
    • Change Training date
  • To update an existing Training session:
    • Select Training from the Menu
    • Select Training type
    • Click Search
      • Filter by date, if known
    • Make desired edits to session
    • Select Update when complete

 

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5. SAFETY VIOLATIONS

How do I record a safety violation?

  • Select Violations from the Menu
  • Select Add
  • Select Violation Type from the list
  • Enter the Incident Location (free text)
  • Select the Date (month, day, and year)
  • Scan the badge of the person that observed the incident
  • Scan the Participant’s badge (can add multiple participants by Selecting Add)
  • Add an Image of the violation
    • Select the camera icon on the right
    • Take a photo of the violation
    • Retake if necessary
    • Add multiple Images by selecting the camera icon
  • Enter a Description of the violation (free text)
  • Select Add

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How do I search for a safety violation?

  • Select Violations from the Menu
  • One of the following pieces of information is required to search for a Violation
    • Violation Type
    • Observed by Badge ID (type badge # or scan badge QR code)
    • Participant Badge ID (type badge # or scan badge QR code)
    • Violation Start Date
    • Violation End Date
  • Enter the appropriate information
  • Select Search

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6. VISITOR LOG

How do I issue a visitor badges?

  • Select Visitor Log from the Menu
  • Click Create New Visitor Entry or scan the QR code on the visitor badge
  • The following pieces of information will need to be filled in; visitor will need a picture ID
  • First Name
  • Last Name
  • Date of Birth
  • Employer
  • Reason for Visit
  • Select ID Type (dropdown of choices)
  • If you choose State Driver’s License you will have the option to scan the bar code or you can just enter the ID number
  • Enter Issuing State
  • Expiration Date
  • Take a front & back picture of the ID
  • After each image is taken you will have to click “OK” if you are satisfied with the image or “Retake” if you are not
  • Click “Check In” – this will show the visitor badge as “Active”
  • You must “Check Out” the badge in order to issue that visitor badge again

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How do I “Check Out” an Active badge?

  • Select Visitor Log from the Menu
  • There is a section for Active Visitors – tap the correct visitor you want to check out
  • Once their information pulls up – scroll down and click “Check Out”

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How do I look up a previous visitor badge that has been “Checked Out?”

  • Select Visitor Log from the Menu
  • Under the section Search Visitors, enter one of the following.
  • Badge Number
  • First Name
  • Last Name
  • Start Date
  • Click Search – a list of Visitors will pop up with the visitor name, date and time the badge was issued
  • Click on the Visitor you would like to view – detailed information will then come up regarding that visitor

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How do I record a visitor entry?

  • Once the visitor badge has been issued it is considered “a record”.  You cannot enter a visitor badge through Access Control on the Main Menu

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7. WORKER CERTIFICATIONS

How do I enter a worker certification?

  • Select Lookup from the Menu
  • Enter the worker’s Last Name OR enter the badge # OR scan the badge QR code
  • The Search Result box will appear listing all workers found
  • Select the appropriate worker from the list
  • The Worker Summary page will appear
  • Select Certifications
  • Select Add Certification
  • Select Certification Type
  • Enter the Certification Number (free text)
  • Select the Date of Issue (when the Certificate was issued to the worker)
  • Select the Certificate Expiration Date
  • Add an image of the Certificate
    • Select the camera icon
    • Take photo of the Certificate
    • Select OK or Retry if poor image
    • Add multiple Images by selecting the camera icon
    • Select Save Certification

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How do I find the certification for a worker?

  • Select Lookup from the Menu
  • Enter the worker’s Last Name OR enter the badge # OR scan the badge QR code
  • The Search Result box will appear listing all workers found
  • Select the appropriate worker from the list
  • The Worker Summary page will appear
  • Select Certifications
  • Certifications entered will be listed
  • Select Edit to change information previously entered
  • Select Update to save your changes
  • Select Return to go back to the previous screen

 


8. What if I have a question about the app?

Didn’t find an answer to your question? Send us a secure E-mail.

For general questions, please contact Customer Support at 800.388.8827

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